Outlook in cached mode not updating

So if this is a non-default folder, it will be treated as a “User-created folder”.

When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.If it works by disabling Cache Exchange Mode, then recreate the rule. After doing all this, you can re-enable the Cache Exchange Mode.Some users are having issues with their mailboxes not updating automatically, they need to click update folder every couple of minutes, send and receive doesn't work either for their mailboxes.The user receives emails immediately for 3 of the managers mailboxes(including the 5GB one) but not her own mailbox The issue is obviously with the 5GB mailbox as when it's removed everything works fine.-Why would the users own mailbox and one managers calendar not update as opposed to the 5gb or other mailboxes/calendars?

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In other words, are they opening their mailbox as well as someone elses mailbox as well.

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